If you're signed in: go to Purchases in My Account, select the order and the items you want to cancel, then click ‘Cancel selected items’.

If you need help, contact Babyshop Malaysia Customer Care at +60 12-581 9766 or customercare@babyshop.my. if you checked out as a guest, and our team will help cancel your order.

You can only cancel orders that are still in the Processing stage. If your order has already been dispatched, please wait for it to arrive and refuse the delivery instead.