My Account
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How do I create an account?
You can set up your Babyshop Malaysia account in two ways:
- Sign-up page: click ‘Sign In’, then ‘Sign Up’, enter your name, email, create and confirm a password, select your gender, and click ‘Create Account Now’. You will need a valid mobile number to receive the OTP and verify to complete the sign-up process
Apple ID: click ‘Sign In/Sign up with Apple ID’, then ‘approve the permissions dialog.
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Can I change my email address?
You won't be able to change the email address used to create your existing account. If you'd like to use a different email address, you'll need to sign up for a new account.
If you need help, contact Babyshop Malaysia Customer Care at +60 12-581 9766 or customercare@babyshop.my. if you need help with your account.
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How do I change my password?
Sign in, go to My Account → Settings, click ‘Change Password’, enter your current and new password, and click ‘Update Password’.
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How do I change my payment details?
Sign in, go to My Account → Saved Cards, then add or delete your Visa/Mastercard details and select your default payment card.
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How do I change my billing address?
Sign in, go to My Account → Addresses, click ‘Add a New Address’, then enter and save your new address.
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Is my account and payment information secure?
Yes. Your account and card details are protected with industry-standard SSL encryption. For your security, we only display the last four digits of your card number when you place an order.
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How do I download my store purchase invoice?
If you're registered online, download it from the Purchases tab under My Account.
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